Omar is unmatched. He is the best salesperson in the store! From The instant you walk in till you allow, Omar will make sure he finds exactly what you’re trying to find—and if not, superior. Absolutely will return For additional!
Beware from purchasing at Ashley! Awful customer support! I purchased four items for my lounge in August. I used to be explained to two-four weeks for shipping and delivery. It wound up currently being six months (Sept 15th) until I had been informed each of the furniture was there and could be sent up coming 7 days. Scheduling shipping and delivery was a nightmare! I was on keep for forty+ mins each time I referred to as and hung up on a lot more than when. Fewer than 24 hrs just before my expected shipping, I obtained a simply call saying my sofa would not be sent! I called the retail store to ask about this and they'd no responses, just that it wouldn't be right here until eventually Oct twelve. I fully grasp delays as a consequence of covid but at this point the shipping date has altered 6 periods!
Helpful workers and timeliness of merchandise. Had my furniture Prepared for pickup the same working day i purchased it.
Omar was incredibly helpful throughout my stop by to Ashleys. I'd personally highly endorse traveling to this spot and asking for him In case you are at any time in the necessity for new furniture. Omar made this practical experience a lot simpler than I'd expected and was able to assist with any fears I had.
George did a phenomenal career. He took all the time i requested and desired. He expended over two hours with me and was very little but affected individual and type. On the other hand, he was specified undesirable information and facts from his supervisor as to what type and the amount of pulls could well be done on my credit score.
Jaccob was extremely beneficial. Aided me With all the sofa I picked out. Pretty educated about fiscal arranging and the method it's going to take on shipping and delivery the sofa to my home.
Also, if you need to save cash, purchase online and not from The shop. The costs usually are not precisely the same (Atleast that may be whatever they instructed me when I asked over it.)
If I could give this Ashley HomeStore a ZERO, I most certainly would. We requested (two) parts of furniture from this keep a couple of 7 days aside. One was a bed body, which shipped about per month and 50 percent just after we originally purchased it. Another was a sofa chaise sofa in July 2020 where we had been instructed that we would've shipped by September. I've called many situations to check on shipped position and the tentative dates happen to be pushed back again 4 instances, initially it had been September, then it had been mid-Oct, after that it absolutely was early November, and now They may be telling me that (1) piece will get there of their warehouse mid November and another will not likely get there until the tip of November.
If I could give 0 starts off I'd! Continue to be tune as I carry on to update my nightmare with Ashley! Immediately after having put in some around $25k in three years you'll think they may acquire that into consideration but I assume not since it’s not considerably more.
Did acquired furniture established again on 03/07/2023. Table, chairs and a couple of sofas. Get arrived afterwards Incorrect, as being the desk was unique coloration. Put in number of days to the cellular phone to obtain it fastened, several weeks immediately after gained a desk in the preferred color, but damaged. Delivery men manufactured pics upon the delivery of your weakened desk and explained to me to maintain it as they cannot support.
Leeland was experienced, welcoming and Tremendous economical. I'd personally often choose to return to him for my potential furniture requirements.
This put was abysmal to operate with, i have remaining a previous review with the location on my other account simply because I can't leave numerous assessments and hoping a person would attain out to me and assistance me with where to buy a couch my scenario, acquire on the internet and not in shop on account of return policy.
Giving this retail store 2 stars only because we had a superb experience inside the store. We get a lot of furniture from Wayfair and wanted to gift our parents with a eating space established so we made a decision to select Ashley's to verify its good quality. The table was all over 3K and we compensated the $two hundred further for shipping and put in place. Only our parents ended up there over the shipping they usually pointed out a crack on one of many chairs and an indent around the desk. They claimed they can mail somebody out to come back have a look at it And perhaps fix it. We contacted them also allowing them are aware that the screws within the chairs had been jiggling and never tightened. No one at any time arrived out and all they did was deliver us added screws. When the screws were being delivered, we flipped all the chairs on top of the desk and that is once we discovered that 4 from 8 chairs were being cracked, the screws ended up mismatched and plenty of them were being stripped.
Tim was outstanding to operate with and centered on our prerequisites and spending budget. We will likely be back again to Ashley Down the road thanks to him And just how he represented Ashley for a shopper focused shop!!